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Set Up New Users

This guide explains how to add a new user to CryspIQ® and assign the correct functional role.

User setup is usually completed by a Company Administrator or Data Administrator.


Before You Start

Before creating a user, confirm that:

  • The user exists in your organisation’s Microsoft Entra ID.
  • The user has been approved to access CryspIQ®.
  • You know which CryspIQ® functional role the user requires.
  • You understand whether the user also needs access to secured data.
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Functional roles control what a user can do in CryspIQ®.

Data security controls what data the user can see.


Understanding User Access

CryspIQ® uses two layers of access control.

Access LayerPurposeExample
Functional RoleControls what screens and features the user can use.Data Administrator, Data Steward, User
Data SecurityControls what data the user can access.Security Groups, Contextual Security

For example, a user may have access to the Query Library, but only see data they are permitted to access through security groups.


Functional Roles

Assign the role that matches the user’s responsibility.

RoleUse this role when the user needs to...
Company AdministratorManage company users and user access.
Data AdministratorConfigure sources, mappings, security and operational setup.
Data StewardReview and resolve data quality issues.
UserSearch, query and consume trusted data.
Application UserConnect to CryspIQ® using system-to-system API access.
tip

Only assign administrator roles to users who are responsible for managing CryspIQ® configuration or access.


From the main menu, go to:

Company → User Management

The User Management page shows the users who have access to CryspIQ®.

User Management screen


Add a New User

  1. Open Company → User Management.
  2. Select Add User.
  3. Enter the user’s details.
  4. Select the required functional role.
  5. Save the user.

Add user screen

After saving, the user is added to CryspIQ® and can access the application according to the role assigned.


Assign a Functional Role

When creating or editing a user, choose the role that matches their responsibility.

Assign user role screen

Example Role Assignments

User TypeRecommended Role
Finance analystUser
Reporting managerUser
Data ownerData Steward
Data quality reviewerData Steward
Data engineerData Administrator
Platform administratorData Administrator
Company access managerCompany Administrator
API service accountApplication User

Edit an Existing User

To update a user:

  1. Open Company → User Management.
  2. Find the user in the user list.
  3. Select the edit action.
  4. Update the required details.
  5. Save the changes.

Use this when:

  • A user changes role.
  • A user requires additional platform responsibilities.
  • A user no longer requires administrator access.

Remove a User

To remove a user:

  1. Open Company → User Management.
  2. Locate the user.
  3. Select the delete or remove action.
  4. Confirm the change.

Removing a user prevents them from accessing CryspIQ®.

warning

Removing a user from CryspIQ® does not necessarily remove them from Microsoft Entra ID.


Role Assignment Guidance

Use the principle of least privilege.

This means users should only receive the access required to perform their role.

ScenarioRecommended Action
User only needs to query dataAssign User role.
User manages data quality issuesAssign Data Steward role.
User configures sources and mapsAssign Data Administrator role.
User manages company accessAssign Company Administrator role.
System needs API accessAssign Application User role.

After the User Is Created

After creating the user, check whether they also require data access.

Depending on your security model, you may need to configure:

  • Security Groups
  • Contextual Security
  • Business Object Security
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A functional role allows the user to access CryspIQ® features. It does not automatically grant access to all data.



Troubleshooting

User cannot log in

Check that:

  • The user exists in Microsoft Entra ID.
  • The user has been added to CryspIQ®.
  • The user has been assigned a valid functional role.
  • The user is using the correct organisation account.

User can log in but cannot see expected screens

Check the user’s functional role.

For example, a standard User will not see the same administration screens as a Data Administrator.

User can access a screen but cannot see data

Check data security.

The user may need to be assigned to the correct security group or contextual security rule.